Social Performance
At MMG, we mine for progress—progress for our people, host communities, and countries, and for broader human development. Our approach to social performance is grounded in respect for human rights, cultural heritage, and inclusive engagement, and is guided by global standards and frameworks.
We aim to be a trusted partner in the regions where we operate by being transparent, inclusive, and responsive to the needs of our stakeholders. In 2024, we invested over US$47.9 million in community development initiatives.
The suggestions, feedback and issues that matter to our stakeholders and rightsholders matter to MMG. We acknowledge the key role our operations play, alongside other partners, in supporting the economic livelihood, infrastructure and social development of both our host communities and the broader society in which our operations are based.
Social Performance and Stakeholder Engagement
We recognise that ongoing, meaningful stakeholder engagement from exploration through to closure is critical to ensuring our business decisions are responsive to the needs and expectations of our host communities and governments. We aim to partner with our communities and maintain socially and culturally inclusive communication regarding future plans and performance.
MMG’s commitment to the ICMM Mining Principles, including Free, Prior and Informed Consent (FPIC) for Indigenous Peoples, guides our approach. Each year, we conduct a comprehensive stakeholder mapping and engagement review across all sites to align with the ICMM Socio-Economic Reporting Framework and GRI 413- Local Communities. Each site maintains a Stakeholder Engagement Plan, which is updated annually, outlining mechanisms for feedback, risk identification, and community development planning. These are supported by digital tools and multilingual communication channels to ensure accessibility and inclusivity.
Social Development
Our operations and supply chains contribute to economic development through the payment of taxes, royalties, and wages; the procurement of goods and services; and investment in community sponsorships and benefit-sharing initiatives. We directly support the United Nations Sustainable Development Goals (SDGs), particularly Goals 1–6:
In 2024, MMG invested over US$47.9 million in social development initiatives, including infrastructure, education, healthcare, and livelihood programs. Our Social Investment Framework ensures that projects are aligned with community priorities and co-designed with local stakeholders. We track outcomes using KPIs aligned with GRI 203 and 413, and report progress in our annual Sustainability Report. Over 120 community projects were delivered across Peru, the Democratic Republic of the Congo, and Australia in partnership with NGOs and local governments. Communities and countries must be able to withstand ongoing pressures around social and economic security, as well as the impacts of development and political instability. We aim to support our communities as they navigate this journey and plan for a resilient, sustainable future.
Local employment
We are committed to the regions where we operate. We aim to share our success with our communities by providing local employment opportunities and investing in training and education to help residents gain valuable and transferable skills.
In 2024, MMG employed 5,208 permanent and 14,396 temporary workers, with over 60% sourced from the regions across our operations. We implemented targeted training programs at Las Bambas and Kinsevere to develop technical and leadership skills among local youth and women. Our workforce development strategy is aligned with GRI 401 and includes succession planning, diversity targets, and performance monitoring to ensure equitable access to employment opportunities. Over time, we are developing local workforce capabilities and building broader community socioeconomic resilience.
Local supply and business development
The provision of goods and services across our operations helps local suppliers develop sustainable businesses. Where possible, we source from providers who meet our criteria in safety, environment, quality, technical capability, social responsibility, and commercial viability.
In 2024, MMG had 4,755 active suppliers, and our total spend was more than US$3.01 billion. More than 87% of our total spend is in the countries where our operations are located. We support supplier development through training, mentoring, and access to finance. Our Supplier Code of Conduct and ESG screening process ensure alignment with GRI 204 and ICMM Performance Expectations. We also collaborate with chambers of commerce and industry associations to expand local supplier networks and promote inclusive economic growth. Where gaps are identified, we aid our suppliers in taking future opportunities to grow their businesses and expand their offerings to customers beyond MMG.
Grievance Management
MMG engages with communities early and through all phases of our operations to ensure the views of all our stakeholders are reflected in decision-making processes regarding our operations and in the design and distribution of benefits. We recognise that there is always more we can do to listen to the needs, aspirations and opinions of communities and other rightsholders, and to guarantee their timely engagement on issues that are important to them. We also recognise that our business has an impact, and that disagreements regarding the nature and extent of this impact, as well as our approach to managing it, can occur. Open and transparent dialogue is the best way to manage these disagreements, and if necessary, we involve government representatives and independent third parties to obtain lasting solutions that are beneficial to all. To facilitate the timely, culturally appropriate investigation and resolution of these matters, all MMG sites have a site-specific grievance procedure that aligns with the remedy provisions of the United Nations Guiding Principles on Business and Human Rights. This process is non-judicial, complements existing legislative remedies and provides redress for grievances that are related to:
- MMG’s impact on stakeholders;
- the conduct of MMG personnel and contractors in local communities; and
- allegations of human rights abuses.
All our sites have their own site-specific Stakeholder Grievance Management/mechanisms for stakeholder grievances, which are aligned with the ICMM’s guidance document Handling and Resolving Local-level Concerns and Grievances: Human rights in the mining and metals sector (2019), as well as the ILO Declaration of Fundamental Principles and Rights at Work, the EITI and the United Nations Global Compact.
In 2024, MMG recorded and resolved over 300 grievances across categories including local employment, property damage, and environmental concerns. Each grievance is logged, tracked, and reported using our centralised system. Our approach is aligned with GRI 419 and ICMM’s guidance. We also conduct annual audits and community satisfaction surveys to assess effectiveness.
Stakeholder Feedback Portal links can be accessed here:
Relocation and Resettlement
MMG recognises that land acquisition, resettlement, and relocation can have adverse social and economic impacts. Unless properly managed, these activities can lead to long-term impoverishment, environmental degradation, and social stress. We minimise impacts through a structured process that includes FPIC, early engagement with experienced practitioners, transparent planning, culturally appropriate dispute resolution, and support for livelihood restoration. Our approach aligns with GRI 411, ICMM Performance Expectations, and the Voluntary Principles on Security and Human Rights.
We anticipate and minimise any resulting social and economic impacts resulting from land acquisition and relocation or resettlement through our land acquisition process that:
- achieves FPIC from impacted communities, including Indigenous Peoples, prior to the development of a major project;
- provides enough time for relocation or resettlement planning and engagement;
- involves experienced relocation or resettlement practitioners as early as possible in the process;
- supports open and transparent engagement of communities throughout the relocation or resettlement process, and enables their effective decision-making on relevant issues;
- provides a culturally appropriate and easily accessible dispute resolution process;
- engages relevant stakeholders, including local government and agencies that have a critical role in supporting community infrastructure and service delivery; and
- properly resources the relocation or resettlement process, including supporting livelihood restoration, enhancement activities and appropriate monitoring to make sure displaced communities normalise appropriately over time.
We respect human rights, land tenure rights and the rights of local communities, Indigenous peoples and other rightsholders. We recognise the need to protect the rights of Indigenous Peoples and our communities, ensuring the effective engagement of vulnerable and marginalised groups, and accounting for gender-specific impacts in any acquisition process.
Our operations avoid and, when not possible, seek to minimise the social, physical or economic displacement of communities by exploring alternative project designs.
Third-party Validation
At MMG, we are committed to transparency, accountability, and continuous improvement in our social performance. To ensure the integrity and credibility of our disclosures, we engage independent third parties to validate our social data, systems, and performance outcomes.
In 2024, MMG’s social performance data—including community investment, stakeholder engagement, grievance management, and resettlement outcomes—was subject to external assurance by a globally recognised sustainability assurance provider. This process included:
- Verification of data accuracy against GRI Standards (203, 204, 401, 411, 413, 419) and ICMM Performance Expectations.
- Site-level audits at Las Bambas, Kinsevere, and Dugald River to assess the implementation of Stakeholder Engagement Plans, grievance mechanisms, and resettlement frameworks.
- Interviews with community stakeholders, NGOs, and local authorities to validate the effectiveness of engagement and benefit-sharing initiatives.
- Review of grievance resolution records, satisfaction surveys, and cultural heritage documentation.
The assurance provider issued a limited assurance statement, confirming that MMG’s social performance disclosures are fairly presented and materially aligned with international standards. Key findings and recommendations from the assurance process are integrated into our continuous improvement plans and disclosed in our annual Sustainability Report.
We also participate in voluntary ESG benchmarking and sector-specific assessments, including the ICMM’s Mining Principles validation process and regional ESG indices, to benchmark our performance and identify opportunities for leadership in social responsibility.