Grievance resolution time

Average time taken to resolve stakeholder grievances, shown in days by site. his table is linked to MMG’s Respect for Local Communities and Indigenous Peoples material topic KPI on average resolution time of grievances.

Last updated on 16 April 2026 at 9:51am, Hong Kong time (HKT)

* Stakeholder grievances are managed through site‑level grievance mechanisms aligned to MMG’s WQR requirements for equitable, timely and consistent handling.

** Grievance records are captured in Borealis (MMG’s grievance management system), supporting analysis of frequency and resolution.

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